Communications strategy for nonprofits and humanitarian organizations

Communications that move
people and resources.

At BoComm, I help nonprofits connect field reporting and program priorities to communications that show what changed and prompt action. I also write website newsletters and social media posts for small business owners who want to keep their regulars engaged and help build community.

The BoComm approachEvidence → strategy → action
01
Understand the workConnect field experience, program goals, and institutional priorities.
02
Set the messageClarify what each audience needs to understand and believe.
03
Produce with purposeStories, newsletters, campaigns, and decision-ready communication.
04
Build team capacityReusable tools and workflows that stay with your team.
Message frameworkStory bankTeam handover
47%

of small businesses globally say they manage all social media themselves.
Constant Contact, Q2 2026 ↗

67.7%

say trust is essential before donating to a charity. Only 18.3% report high trust.
Give.org, 2026 report ↗

54%

of donors who seek information before giving say charity websites influence them most.
Give.org, 2026 report ↗

The communications gap

You do the work. But can people see why it matters?

Lean teams carry two jobs: deliver the work and explain its value. Small businesses need to stay visible across crowded channels. Nonprofits need to show what changed, earn trust, and make the case for continued support. When stories, facts, and messages live in separate places, every newsletter or campaign starts from scratch.

Recent data shows the pressure, not a guaranteed storytelling outcome: 47% of small businesses surveyed manage social media themselves, while 67.7% of U.S. adults say trust is essential before donating. BoComm gives teams a repeatable communications system—grounded in verified facts, shaped around real people, and built to keep working after the engagement ends.

One strategic practice. Focused service lines.

Communication built around your goals.

BoComm’s core work is institutional communication. I also write website newsletters and social media posts for small business owners.

For nonprofits and humanitarian organizations

Show what changed—and what the evidence supports.

Connect people’s lived experience to program context and verified results, then make useful communications for donors, partners, and decision-makers.

For small business owners

Keep your regulars connected.

You know your customers. I help you stay in touch between visits with a newsletter for your website and social media posts shaped from it. Useful updates keep regulars engaged and help build community around your business.

What BoComm builds

Strategy and storytelling,
built around your work.

BoComm links audience strategy, field evidence, and editorial production so every communication serves a clear purpose and your team can keep the work moving.

01Verified story & claim bank
02Core message framework
03Newsletter & content rhythm
04Team workflow & handover
01 / Foundation

Get clear on what you say.

Define the message, audiences, proof points, and priorities so every channel tells the same credible story.

  • Positioning and message framework
  • Audience and channel priorities
  • Communications roadmap
02 / Story engine

Turn impact into stories.

Build a consent-based story practice that connects people’s real experiences to your mission, products, and results.

  • Human-interest interviews and stories
  • Story bank with facts and permissions
  • Newsletters and impact updates
03 / Ongoing system

Keep showing up with purpose.

Make consistent communications manageable through a monthly partnership, an editorial rhythm, reusable tools, and team coaching.

  • Monthly communications partnership
  • Reusable newsletter and content templates
  • Team training and handover
$Story. Program. Partnership.
Experience that connects the pieces

Communications can help move institutional action.

At UNICEF Cambodia, I connected human-interest stories with program delivery and institutional priorities. That experience informs BoComm’s work: communications must show what is happening, what changed, and why decision-makers should act.

~€500,000in resource mobilisation through collective communication and fundraising work that my storytelling supported

A collective result from my UNICEF Cambodia work; my contribution was storytelling. BoComm is an independent consultancy.

A related venture from BoComm

StoryTruth™: a trust system
for AI-assisted communication.

StoryTruth helps institutions keep evidence, journalism discipline, and human accountability central when teams use AI in communication.

See the StoryTruth method ↗
01 · Field RealityStart with evidence

What was seen, heard, and verified?

Begin with real experience and checked details. Separate what is known from what still needs confirmation.

No invented detail. No borrowed certainty.
02 · Journalism DisciplineKeep the person whole

Let the subject carry the story.

Use context, consent, dignity, and the subject’s own voice. Name gaps. Avoid turning a person into a prop or a symbol.

Human interest with accountability.
03 · AI AssistanceSupport, never substitute

Use AI as an editorial assistant.

AI can organize notes, tighten language, and flag claims that need checking. It does not write the person’s experience or verify truth.

A human checks and approves every claim.
Reported and published

Selected work

Published stories, reported and written by Bo LeBun.

Khmer Times · April 2026

From Foreign Investor to Cambodian Family: How Phillip Bank Built Trust

An interview with Phillip Bank’s leadership on how the bank built trust as a Cambodian institution.

Read the story ↗
Executive communications · Phillip Bank Annual Report 2025

Financial Leadership

Wrote the CEO’s message on the bank’s strategic priorities, digital banking, and customer commitments.

Phillip Bank Annual Report 2025 · p. 28 · sample available on request
Business feature · Phillip Bank Annual Report 2025

Building for the Next Generation: Besoma

A profile of Cambodian skincare brand Besoma and the product-quality, customer-trust, and market-expansion decisions behind its growth.

Phillip Bank Annual Report 2025 · pp. 30–31 · sample available on request
Client story · Phillip Bank Annual Report 2025

“I Still Have One Hand to Bake”

A profile of Nget Kunthea, whose grandmother’s recipe became the foundation for her cake business in Takeo, and the financial-literacy support behind her work.

Phillip Bank Annual Report 2025 · pp. 37–38 · sample available on request
UNICEF Cambodia · 2025

Family Package: Aid for Children with Disabilities Like Piseth

Long Piseth, a teenager raised by his grandmother, and the support helping him continue his education.

Read the story ↗
UNICEF Cambodia · 2026

Little Steps, Big Dreams

Three-year-old Keolyan finds confidence at a community preschool in Ratanakiri.

Read the story ↗
“Our donors give $5,000 a year to sponsor a student's education, and they give it on trust: most will never meet the young person they sponsor. Bo's storytelling protects that trust. Her student and graduate profiles tell the truth about our students' lives — their families, their circumstances, their results — with dignity, so donors can see exactly what their money makes possible. She writes like a journalist and delivers like a partner: on brief, on time, every issue.”
Laura SacklerFounder & Director, Global Children ↗
“Botumroath contributed significantly to translating social policy priorities into clear, human-centred narratives that supported advocacy, fundraising, and programme visibility. Her human-interest storytelling helped draw attention to inclusive social protection and disability inclusion, including the story of Long Piseth… This story contributed to increased external media interest, including follow-up reporting by a German newspaper… As part of broader, collective communication and fundraising efforts, Botumroath’s storytelling supported successful resource mobilisation for the country programme…”
Dr. Lisa-Marie Ouedraogo-Wasi · Long Piseth story ↗
Chief of Social Policy, UNICEF Cambodia
“SlowBurn personal training studios is a highly specialized exercise system requiring precise and clear narrative information. I do not hand our writing to anyone lightly. Bo created The SlowBurn Report and delivers the message of our system using the language our members and potential members read and understand. It goes out on time, every month, with little to no editing from me. This frees me to do more of what I need to do to grow my business. If communications sit on your desk unfinished, she is the person to finish them with finesse, clarity and professionalism.”
Fredrick HahnOwner, SlowBurn Personal Training Studios ↗, New York & Montclair
Bo LeBun, founder of BoComm and StoryTruth
Bo LeBun · Founder, BoComm & StoryTruth™ · Cambodia & New York
Meet Bo LeBun

I connect field stories to institutional decisions.

I’m Bo LeBun, a Cambodia-born, U.S.-raised communications strategist and journalist with 17 years of experience across Cambodia and Southeast Asia. My work connects field reporting and human-interest storytelling with program priorities, donor strategy, and institutional decisions.

I hold dual master’s degrees from Columbia University and speak English and conversational Khmer, so I can conduct field interviews directly. At UNICEF Cambodia, my storytelling supported broader communication and fundraising efforts credited with approximately €500,000 in resource mobilisation for the country programme. The amount reflects collective communication and fundraising work; my contribution was the storytelling that supported it. Through BoComm, I advise nonprofits and humanitarian organizations on communication strategy, donor and partner messaging, reporting-based stories, newsletters, and team workflows. I also write website newsletters and social media posts for small business owners, helping them keep regulars engaged and build community. Each engagement leaves a usable asset behind.

Human-interest storytellingFrom firsthand experience, not invented detail
Institutional strategyMessages tied to programs, partnerships, and decisions
Reusable infrastructureTemplates, workflows, and editorial guidance stay with you
Responsible AI supportEditorial help with human review and accountability

View professional portfolio ↗

For nonprofits, humanitarian teams, and small business owners

Let’s build the system behind the story.

Bring the challenge: a story that needs evidence, a donor or partner message that needs focus, or a team that needs a clear plan. We’ll define the right scope and a practical next step. Small business owners can ask me about a website newsletter and social media posts that keep regulars connected and help build community.

Research sources & evidence notes

Evidence notes: Small-business statistics are from Constant Contact’s Q2 2026 survey of 3,340 small and medium businesses and 2,255 consumers in the U.S., U.K., Canada, and Australia/New Zealand. Donor-trust figures are from Give.org’s December 2025 survey of 1,500+ U.S. adults, reported in 2026. Fundraising Effectiveness Project data for Q1 2026 found donor counts down 0.8% year over year while dollars rose 4.3%; this describes sector fundraising trends, not the effect of storytelling. These indicators show the communications pressure and trust context. They do not prove storytelling alone causes sales, donations, or retention. A Stanford PayPal field experiment found that quantified impact descriptions outperformed narrative descriptions for immediate micro-donations in that specific setting; BoComm pairs story with evidence. Constant Contact ↗ · Give.org ↗ · AFP / FEP ↗ · Stanford ↗